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Care Services
"Age Concern operates many
Day Care centres across the City of Leicester"
Working for all the older people
in the multicultural City of Leicester.
  
All services that Age Concern offer (Click
to access)
Day Care
Community Befriending Service
Community
mental health services. (CMHS)
Hospital to home service
Navjivan services
DAY CARE
Age Concern Leicester operates fifteen Day Care centres, Monday to Saturday,
each week, across the City of Leicester. We cater for the following groups:
Older People with Learning Disabilities; Older People with Physical Health
Difficulties and Older People with Mental Health problems and frail older
people.
Day Care consists of transport to and from home to a centre, either at Clarence House,
Catherine House or at various other centres in the community. There are light refreshments and a hot dinner served during the day. Stimulating activities and social contact is provided as well as outings in the better weather.
Referral to this service is through the Social Care and Health Department of Leicester City Council.
There are opportunities for
volunteers
to work in Day Care centres assisting staff with their duties. This
could include being involved in escort duties on vehicles, supporting people in
activities of their choosing. Developing activities and assisting on outings and
trips. We like to utilize our volunteers skills to the best advantage of our
service users.
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Community Befriending Service
If you are lonely, isolated and
needing a friendly chat with someone then why not join our FREE service?
What is the Community Befriending
Scheme?
It will be a daily or weekly call to
people aged over 50 who live alone and are unable to get out and about. Our
volunteers will phone you to chat and make sure all is well.
The service can help for a short
time when family and friends are on holiday, or when you have been unwell, or it
can simply be a friendly chat on a regular basis, it's your decision.
When is it available?
From Monday to Friday 9.00am to
4.30pm. We will phone at a time that suits you.
Who is it for?
The Telephone Befriending Service
will operate across the city. In Braunstone we will be developing a volunteer
visiting service. We will visit isolated and lonely people in the
Braunstone community.
How do I join this scheme?
Contact us and we will arrange for a
member of staff to visit you. They will explain about the service and decide if
it is right for you. There will be a simple form to fill in with the
co-ordinator on the visit. We will then arrange a volunteer to phone you on
whatever basis you decide.
Who can refer?
Any person can refer to this
service. A family member, nurse, social worker, friends or your doctor. It is
your decision to be involved. There will be no cost whatsoever to yourself.
What happens if I don't answer
the phone?
We will ask you to let us know if
you won't be in to take our call. If you don't answer we will call back then
contact your next of kin or friend.
What will it cost me?
NOTHING!
This is a FREE service.
For further details telephone 0116
222 0569 and ask to speak to one of the
community Befriending Team.
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COMMUNITY MENTAL HEALTH SERVICES (CMHS)
Age Concern Leicester provides services in the homes of older people with mental
health problems and their carers. We provide regular visits to older people in
their own homes and support their carers so that they can take a break from their caring responsibilities.
We also have two social contact groups for older people with mental health problems on a Monday and Friday, covering the east and west of the city respectively.
We have one Asian carers group who meet monthly for social contact and support.
Referral for the service is through the Community Mental Health Team for older
people.
There are opportunities for
volunteers to be involved with the social contact groups and carers groups as escorts and group helpers.
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Hospital to
Home Service
This service provides care for people coming out of
hospital. We can visit for up to five times. Our visitors can help with
shopping, collection of pension, light cleaning for example. We will try
to meet all needs. You can access this service when you are in hospital or
have just come home. Referrals usually are from the nursing or social care
teams.
SERVICE OBJECTIVES
To provide responsive and sensitive care for frail Asian older people within their own community to enable people to remain in the community where it is feasible and appropriate. To relieve social isolation To maintain an optimum level of physical and psychological well-being and to enhance the quality of life.
AREA COVERED: The City of Leicester
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NAVJIVAN SERVICES
DAY CARE
We have two Day Care centres based at our new
multicultural centre Catherine House in Evington. One centre is for elders from
the Gujarat community and the other is for elders from the Punjab.
LUNCHEON CLUBS
We have two Lunch Clubs. One catering for Muslim elders
which meets twice a week and serves seventy people. Our other Lunch Club is a
mixed group of Asian elders and meets three times a week and serves 140 people.
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